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Abt Reviews

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4.0
3 Reviews
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About Abt

Abt.com is a platform that offers a wide range of products and services. They are known for their consumer electronics and appliances. As an authorized online dealer, they provide a higher level of protection for your goods and assure the best possible service available online. They offer award-winning customer service, free shipping, and competitive pricing. They also have a rebate savings offer on many of their products. In addition to this, they provide information on current recalls, defective product information, and consumer alerts. They also have a learning center and a video gallery to help customers make informed decisions before purchasing. Another company, ABT Products & Services, provides a wide range of transit products, equipment rentals, safety supplies, and low voltage installations. They also offer industrial products, medical products, IT services, and vehicular needs installation services. They are focused on providing low-cost solutions for many needs.

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Abt Customer Reviews (3)

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Uta Schäfer
Uta Schäfer
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Feb 9, 2023
Daniel Hutson
Daniel Hutson
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Feb 6, 2023
Viktor Angyal
Viktor Angyal
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Feb 4, 2023

Abt Customer’s Q&A

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About abt.com Prices and Cost?

Abt.com is an online store that sells a wide range of products including appliances, electronics, and more. Here are some examples of their products and their prices:

  • Whirlpool 5.1 Cu. Ft. Stainless Steel Freestanding Gas Range With Broiler Drawer is priced at $628.00, down from $919.00.
  • Panasonic G100 Mirrorless Digital Camera with 12-32mm f/3.5-5.6 Lens in Black is available for $547.99, reduced from $747.99.
  • KitchenAid 24\" PrintShield Stainless Steel Dishwasher With FreeFlex Third Rack is being sold for $928.00, down from $1,349.00.
  • Soundcore By Anker Motion X600 Portable Bluetooth Speaker in Black can be purchased for $199.99.
  • LG 7.3 Cu. Ft. White Gas Dryer With EasyLoad Door is priced at $948.00, down from $1,149.00.

Please note that these prices are subject to change and it's always a good idea to check the website for the most current prices and availability. Abt.com also offers installation services for the products they sell, with the cost of labor and all parts needed for a standard installation included in the listed price. Additional charges may apply for non-standard installations.

About abt.com Payment Method?

Abt.com offers a variety of payment options. They accept credit cards such as Visa, MasterCard, Discover, and American Express. An authorization hold will be placed on your credit card before processing your order to confirm that your bank has sufficient funds available. Your account is not actually billed until your order ships. If an order is canceled and does not ship, the hold will automatically expire in accordance with your financial institution.

Abt has partnered with Synchrony Bank to offer special financing. New approvals require 24 hours to process. They also offer a buy now, pay later option with Affirm. Affirm gives you the ability to pay for your purchases over time with no hidden fees. You can enjoy APR rates as low as 0% when you use Affirm at Abt.

Gift Cards or eGift Cards can be used alone or in combination with a credit card to pay for your order. If you use a Gift Card or eGift Card, they'll apply the Gift Card first, then apply the remaining balance to your selected credit card.

You can also choose PayPal/Paypal Credit as a payment option. Abt only ships to addresses that are Paypal verified. Due to Paypal's processes, funds are withdrawn from the purchaser's account as soon as your order is completed. Once the order has been placed, changes cannot be made to the existing order and the order will be shipped in its entirety. Paypal Credit is an easy way to make online purchases without using a credit card. You will receive a bill in the mail and can choose to pay in full or over time. Subject to credit approval.

Abt FAQs

FAQ

What is Abt's free shipping policy?

Abt provides free shipping on most continental US orders over $35 (excludes Hawaii, Alaska, and Puerto Rico). Some orders with multiple items may require a shipping fee.
FAQ

Does Abt offer free delivery within a certain distance from their warehouse?

Yes, Abt offers free delivery within 100 miles of their warehouse for Chicagoland / Milwaukee area deliveries.
FAQ

What is Abt's White Glove Delivery service?

White Glove Delivery available in lower 48 states and Alaska, usually costs $125 and takes 3-10 business days.
FAQ

What is Abt's policy for returns and exchanges?

Abt accepts returns or exchanges within 30 days of purchase if the merchandise is not 100% satisfactory. Exceptions apply.
FAQ

Does Abt offer free returns?

Yes, Abt offers free returns within the continental United States (excluding Hawaii, Alaska, or Puerto Rico).
FAQ

What are some of the brands that Abt.com carries?

Abt.com is an authorized online reseller of a wide range of brands. Some of the brands that Abt.com carries include Sony, GE, Panasonic, Whirlpool, 2GIG, A.H. Beard, Aarke, Access Networks, Acer, AirCare, Aireloom, AKRacing, Alarm.com, Alfa, All-Clad, Alpine, Amana, Amazfit, Amba, Amisco, AMX, Andover, Ankarsrum, Anker, AnkerMake, Anova, APC, APEC, Apple, Aprilaire, Arcade1Up, ARRIS, Arteriors, ASUS, AT&T Wireless, Atlona, Audio-Technica, AudioControl, Audiofrog, AudioQuest, Audiotec Fischer, and Audiovox. They also carry products in a variety of categories including appliances, custom kitchens, gourmet cooking, home comfort (HVAC, power generators and sump pumps), TV and A/V, computers, furniture, mattresses, watches, fitness, and more.

FAQ

What is the return policy of Abt.com?

Abt.com is committed to customer satisfaction. If you are not 100% satisfied with your merchandise, you can request a return or set up an exchange within 30 days. All returned or exchanged items should be in the same condition they were received and include all original packaging. Items that are worn or damaged may incur a restocking fee or may be rejected from being returned or exchanged based on condition.

There are some exceptions to the 30-day return policy. For instance, camcorders, digital cameras, camera lenses have a 14-day return or exchange policy subject to a 15% restocking fee on opened items. Cellular phones also have a 14-day return or exchange policy but are subject to a $45 restocking fee on opened items. Drones have a 30-day return or exchange policy with a 15% restocking fee if opened. Damaged drones cannot be returned or exchanged.

Some items are non-returnable such as computer software & video games, faucets and sinks once installed, and custom or special order furniture, Canadel furniture, and adjustable bed bases. Mattresses have a one-time 90-day comfort exchange (after 30 days). Equal or greater value only. Return shipping costs apply to all out of state purchases.

Please note that this information is subject to change and it's always a good idea to check the latest return policy on the Abt.com website.

FAQ

About abt.com Popular Products and Services?

Abt.com is a family-owned business that has been operating for over 86 years. It is the largest independently-owned, single-location retailer of electronics, appliances, and home goods in the nation. The store was initially started as a radio store and has since expanded to sell a wide range of products.

In addition to radios, Abt.com now sells products in categories such as mattresses, HVAC, home security, furniture, watches, jewelry, luggage, sunglasses, fitness equipment, car audio, and more. The store has also ventured into selling major kitchen appliances like refrigerators, cooktops, ranges, wall ovens, dishwashers, microwaves, freezers, ice makers, and trash compactors among others.

The most popular appliance sold last year was an over-the-range microwave by GE, while the most popular electronic was the Sonos Arc Soundbar. Interestingly, both of these were outdone in popularity by bulk candy from Abt’s Candy Store.

Abt.com also offers specials and promotions on products from top brands like GE, Frigidaire, and Samsung. Despite its growth and success, Abt.com has never acquired another business and has only grown organically.

FAQ

What is the history of Abt.com?

Abt.com was founded in 1936 by Jewel Abt and her husband David Abt with $800. It started as a small store with only three employees in the Logan Square neighborhood of Chicago. Over the years, Abt has grown to become one of the largest independent single-store appliance and electronics retailers in the country, situated on 75 acres in Glenview, IL, and employing a staff of more than 1,600 trained experts.

Abt carries tens of thousands of products in a variety of categories including appliances, custom kitchens, gourmet cooking, home comfort (HVAC, power generators and sump pumps), TV and A/V, computers, furniture, mattresses, watches, fitness, and more. The store features its own mini-mall, with custom high-end boutique shops, and a 7,500-gallon salt-water aquarium that's used to demonstrate the image quality of the store's wide selection of cameras and camcorders.

Abt has technical in-house staff that handles repairs, installation, and service issues. Each member of the Abt service team is recognized by the store's manufacturers as having superior repair knowledge and skills. Abt ensures that all members of the team undergo continuous training in order to provide superior electronics and appliance repair service.

Despite being an independent retailer among an industry of big box stores, Abt has continued to build a loyal customer base and has impressively grown its business every year since its inception. Abt credits its success to staying true to the family values and dedication to customer service on which it was founded. Abt remains a family run business today as third- and fourth-generation family members work at the store.

Abt has gained a nationwide presence through its e-commerce site Abt.com, which was launched in 1997 as one of a handful of authorized online retailers for brands such as Sony, Panasonic, Toshiba, Bose and Onkyo. Similar to the in-store shopping experience, Abt.com provides consumers with unparalleled customer service, shopping ease and quality product offerings. Shoppers enjoy free shipping on thousands of products on Abt.com, which ships to all 50 states. The store also features the Inspiration Studio, which adds an additional 10,000 square feet located in the loft area of the Abt's famous atrium and features premier kitchen appliances from a dozen luxury manufacturers.

FAQ

What are some other popular products sold by Abt.com?

Abt.com is an authorized online reseller of a wide range of electronic and appliance brands. Some of the popular brands they carry include Sony, GE, Panasonic, and Whirlpool. They offer a variety of products, from home entertainment systems to kitchen appliances. For instance, their selection includes refrigerators from top brands such as GE, Frigidaire, and Samsung. They also offer products from brands like 2GIG, A.H. Beard, Aarke, Access Networks, Acer, AirCare, Aireloom, AKRacing, Alarm.com, Alfa, All-Clad, Alpine, Amana, Amazfit, Amba, Amisco, AMX, Andover, Ankarsrum, Anker, AnkerMake, Anova, APC, APEC, Apple, Aprilaire, and Arcade1Up among others.

FAQ

How does Abt.com compare to its competitors in terms of pricing and selection?

Abt.com offers a wide selection of products, including flat screen TVs in various sizes and resolutions. They provide detailed buying guides to help customers understand the differences between various types of TVs, sizes, and image resolutions. In terms of pricing, Abt.com has a Price Match Guarantee policy. They match the competitor's price, including any shipping and handling charges, if the competitor is an authorized dealer as listed by the manufacturer. The product must be in-stock at the competing retailer and be new merchandise. However, other offers or discounts may not apply to the price match. This policy applies within 30 days of purchase. Please note that this information might not be exhaustive and it's always a good idea to check the website for the most accurate and up-to-date information.

FAQ

What is the shipping policy of Abt?

Abt's top priority after your purchase is to get your merchandise to you safely and cost effectively. They use the best carriers to deliver your merchandise just like you bought it and on time. If you live in the Chicagoland area, your merchandise can be delivered by one of their very own delivery/installation personnel. All Chicago deliveries are provided free of charge. Abt offers a variety of shipping options to meet your needs. Whether its standard shipping, or white glove service, your package will arrive on time and in perfect condition. If you are not 100% satisfied with your purchase, you can use their simple online return process to return it within 30 days (some restrictions apply). All returned or exchanged items must be in their original box and include packing material, manuals, and all accessories. Abt's retail showroom and warehouse are located in Glenview, IL. All Chicagoland / Milwaukee area deliveries (within 100 miles of their warehouse) are provided free of charge. They also provide professional installation services and recycling of your old products. Abt also sells and delivers products throughout the US and if you live outside of their local delivery area they use only the best carriers to deliver your merchandise. If your ship to ZIP Code is within their local delivery area, curbside or in-store pickup will be an available option in the shipping method section of the shopping cart or an option on the shipping information page. Only items marked in-stock are eligible for curbside or in-store pickup. Orders will be ready for pickup 1 hour after being placed. An alternate pickup person can be specified on the shipping information page by providing the designated individuals first name, last name and email address. Only the purchaser/designated pickup person can pick up the order. Required information for pickup is the e-mail confirmation and a valid photo ID. Abt uses only the best carriers to deliver your merchandise. All Chicagoland area deliveries are provided free of charge and can be delivered by their own delivery and/or installation personnel. Abt is bound to a contract with the manufacturers of those products. Based on the contract, you can purchase Kitchen Aid products on-line, but they can only be shipped within 100 miles of the store. Likewise, the other brands have restricted delivery areas, but can’t be purchased on-line.

FAQ

How do I track my order on Abt.com?

To track your order on Abt.com, you have two options:

  1. Order Number: Enter your order number and the billing last name. Click 'track'. You'll then be shown your shipping information. If your information does not appear, click the shipping partner’s name in blue. You'll be redirected to the third-party shipment website, where your up-to-date delivery information will be displayed.

  2. Tracking Number: Input your tracking number. Click 'track'. You'll be redirected to the third-party shipment website, where your up-to-date delivery information will be displayed.

Your order number can be found on the order confirmation email sent by Abt. The subject of that email says "Abt Order Confirmation". If you are not seeing it, check your spam folder. If you're still having trouble finding your purchase, you can contact Abt customer service at 847-954-4100 for step-by-step assistance.

FAQ

Does Abt offer international shipping?

Yes, Abt does offer international shipping. They have extended their shipping to Canada and Mexico. However, all international orders must be placed over the phone. The purchaser is responsible for payment of all duties and fees. Abt will assist in completing the correct documentation for the shipment. Additional shipping charges will apply and free shipping promotions will not be applicable. Certain products like jewelry, watches, and Tempur-Pedic products cannot be shipped internationally due to various restrictions. Please note that Abt is not responsible for fluctuations in international exchange rates.

FAQ

abt.com Return Policy?

Abt.com has a return policy that allows you to request a return or set up an exchange within 30 days. All returned or exchanged items should be in the same condition they were received and include all original packaging. There are some exceptions to this policy. For example, camcorders, digital cameras, and camera lenses have a 14-day return or exchange policy and are subject to a 15% restocking fee if opened. Cellular phones also have a 14-day return or exchange policy but are subject to a $45 restocking fee if opened. Some items, such as computer software and video games, are non-returnable.

In terms of shipping, Abt uses the best carriers to deliver your merchandise just like you bought it and on time. If you live in the Chicagoland area, your merchandise can be delivered by one of Abt's very own delivery/installation personnel. All Chicago deliveries are provided free of charge. Abt also sells and delivers products throughout the US. If you live outside of their local delivery area, they use only the best carriers to deliver your merchandise. Abt offers a variety of shipping options to meet your needs. Whether it's standard shipping, or white glove service, your package will arrive on time and in perfect condition.

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