Abt Reviews
(Rated by 1048 users)
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Payment Methods
- Credit/Debit Cards
- PayPal
- Affirm
Payment Methods
- Verified Store VERIFIED
- Free shipping: Orders $50+
- In-store pickup: Ready in 2 hours
- 30-Day Returns
- Gap Good Rewards (4 brands)
Payment Methods
- Tops: $23 - $70
- Bottoms: $27 - $70
- Outerwear: $34 - $70
- Kids: $29 - $75
Today's Best Deals
Overall Rating
4.0
Base on 3 Reviews
Ratings by Feature
Ratings by Feature
- Price & Quality4.5
- Customer Service5.0
- Good Value4.5
- Return Policy5.0
Recent Customer Reviews (3)
Uta Schäfer
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Daniel Hutson
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Viktor Angyal
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Payment Methods
Accepted Payment Options:
Prices for items on Abt.com vary widely depending on the type of clothing and promotions available. Typical price ranges include:
Credit/Debit Cards
PayPal
Affirm
Payment Process
- Payments can be made online during the checkout process.
- For Abt credit card payments, options include online payments, mail, or phone calls, but in-store payments are not accepted.
Refund Information
Refunds for returns will be processed back to the original payment method used during the purchase.
Abt Pros & Cons
Pros
1
Quality of Service: Customers consistently praise the professionalism, efficiency, and politeness of the delivery and installation teams.
2
Affordable Prices: Many reviewers mention that the prices are competitive and often beat local and national sale prices.
3
Quick Shipping: Delivery is frequently described as quick and efficient, with some orders arriving even sooner than expected.
4
Customer Service: Positive experiences with customer service, including helpful sales associates and prompt responses to inquiries.
5
Product Quality: Customers are generally satisfied with the quality of the products, with many mentioning that the appliances are of high quality and well-packaged.
CONS
1
Defective Products: Some customers have reported issues with defective products, such as air conditioners and refrigerators, which can lead to repeated replacements and repair issues.
2
Fraud System Issues: Some customers have experienced issues with the fraud system, which can automatically cancel orders without notice, causing inconvenience and frustration.
3
Customer Service Challenges: A few reviewers have mentioned difficulties in getting responses to questions before finalizing orders, and issues with live chat and email support.
4
Occasional Poor Experience: Some customers have reported unprofessional behavior from certain representatives, which can negatively impact the overall experience.
Abt Features and Benefits
Features
Award-winning customer service
with a team of expertly trained staff available to guide shoppers on product selection.
Free technical support
available seven days a week for products purchased in-store or online.
Price match guarantee
ensures that if a product is found at a lower price elsewhere, Abt will match it.
Free shipping
on thousands of items, including local same-day delivery options for many products.
Flexible return and exchange policy
with free return shipping on many products, ensuring customer satisfaction.
Learning Center
offering buying guides and helpful articles to assist customers in making informed purchasing decisions.
One of the first major retailers to offer its products online
when it launched in 1997, with a robust e-commerce platform.
No-hassle return policy and repair services
for all brands carried, ensuring customer satisfaction and support.
Award-winning green program
including bio-diesel trucks, LED lights, rooftop solar array, and a recycling center that handles over 8,500 tons of waste per year.
Las Vegas-inspired atrium
with a dancing fountain, a 7,500-gallon saltwater aquarium, and unique product displays like the Samsung TV Windmill.